A number of studies have shown that paper holds several advantages over computers for reading tasks. However, these studies were carried out several years ago, and since that time...
Meredith Ringel Morris, A. J. Bernheim Brush, Bria...
Click-based graphical passwords have attractive usability properties, such as cueing and good memorability. However, image size and number of click-points in each password signifi...
Usability is a key component of websites that are commercially successful. Interactivity has been inconclusively linked to website usability. This study strengthens the theoretica...
Paul Benjamin Lowry, Trent J. Spaulding, Taylor We...
Electronic Customer Relationship Management (eCRM) has become the latest paradigm in the world of Customer Relationship Management. Recent business surveys suggest that up to 50% ...
The conventional assumption that quality is an attribute of a product is misleading, as the attributes required for quality will depend on how the product is used. Quality of use ...