This paper demonstrates how activity theoretic concepts can be used in conjunction with an ethnographically informed approach to derive requirements on a work situation. We presen...
Mailing lists are a natural technology for supporting messaging in multi-party, cross-domain collaborative tasks. However, whenever sensitive information is exchanged on such list...
Rakeshbabu Bobba, Joe Muggli, Meenal Pant, Jim Bas...
Evaluating the usability of an application is a crucial activity in systems development projects. It is often done collaboratively, involving groups of current or future users, us...
Gert-Jan de Vreede, Ann L. Fruhling, Anita Chakrap...
This study investigates the context of interactions of IT security practitioners, based on a qualitative analysis of 30 interviews and participatory observation. We identify nine ...
Rodrigo Werlinger, Kirstie Hawkey, Konstantin Bezn...