To compare the outcomes of participatory and user-centered contextual design, case study methods and the Activity Checklist derived from Activity Theory are used to analyze two sy...
Field research methods are useful in the many aspects of HumanComputer Interaction research, including gathering user requirements, understanding and developing user models, and n...
Workflow and business process modeling approaches have become essential for designing service collaborations when developing SOA-based systems. To derive actual executable busines...
Carsten Lohmann, Joel Greenyer, Juanjuan Jiang, Ta...
Virtually every Internet user on the planet uses the powerful free tools offered by a handful of information service providers in many aspects of their personal and professional l...
Abstract. Features provide extensions to a basic service, but in new systems users require much greater flexibility oriented towards their needs. Traditional features do not easil...