Workflow management systems (WfMSs) are software platforms that allow the definition, execution, monitoring, and management of business processes. WfMSs log every event that occur...
Process management systems are used in many domains to monitor and control processes. Development processes require specific support, which is not provided by conventional workflow...
Workflow research is commonly concerned with optimization, modeling, and dependency. In this research, we however address a more fundamental issue. By modeling humans and machines...
Today companies outsource part of the service provisioning to other companies that are not part of their core competence. Companies can use current workflow management systems to ...
Forecasting workflow activity durations is of great importance to support satisfactory QoS in workflow systems. Traditionally, a workflow system is often designed to facilitate the...