There is now considerable evidence in social psychology, economics, and related disciplines that emotion plays an important role in negotiation. For example, humans make greater c...
Celso M. de Melo, Peter Carnevale, Jonathan Gratch
This paper details results of an experiment to empirically evaluate the effectiveness and user acceptability of human-like synthetic agents in a multi-modal electronic retail scen...
Helen McBreen, Paul Shade, Mervyn A. Jack, Peter J...