This paper describes a series of user studies on how people use the Web via mobile devices. The data primarily comes from contextual inquiries with 47 participants between 2004 an...
A key to improving at any task is frequent feedback from people whose opinions we care about: our family, friends, mentors, and the experts. However, such input is not usually ava...
Eliciting user preferences for large datasets and creating rankings based on these preferences has many practical applications in community-based sites. This paper gives a new met...
Starpoint Solutions was contracted by a major North American bank to design, develop, and usability test a series of five Web-based, interactive lessons teaching low- to middle-in...
When asked to draw, many people are hesitant because they consider themselves unable to draw well. This paper describes the first system for a computer to provide direction and fe...