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» User Modelling as an Aid for Human Web Assistants
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ICCHP
2010
Springer
13 years 11 months ago
WebTrax: Visualizing Non-visual Web Interactions
Abstract. Web accessibility and usability problems can make evaluation difficult for non-experts who may be unfamiliar with assistive technology. Developers often (i) lack easy acc...
Jeffrey P. Bigham, Kyle Murray
SIGDOC
2009
ACM
14 years 2 months ago
Modeling task experience in user assistance systems
One of the major issues for user assistance systems consists of “providing help at an appropriate level”. In this paper we analyze the problem of modeling task experience — ...
Andrea Kohlhase, Michael Kohlhase
ICIA
2007
13 years 10 months ago
Modeling Human-Agent Interaction with Active Ontologies
As computer systems continue to grow in power and access more networked content and services, we believe there will be an increasing need to provide more user-centric systems that...
Didier Guzzoni, Charles Baur, Adam Cheyer
ASSETS
2010
ACM
13 years 5 months ago
Accessibility by demonstration: enabling end users to guide developers to web accessibility solutions
Few web developers have been explicitly trained to create accessible web pages, and are unlikely to recognize subtle accessibility and usability concerns that disabled people face...
Jeffrey P. Bigham, Jeremy T. Brudvik, Bernie Zhang
CHINZ
2005
ACM
13 years 9 months ago
The territory is the map: designing navigational aids
It has been shown that people encounter difficulties in using representations and devices designed to assist navigating unfamiliar terrain. Literature review and self-reported vis...
Nicola J. Bidwell, Christopher Lueg, Jeff Axup