Abstract. Web accessibility and usability problems can make evaluation difficult for non-experts who may be unfamiliar with assistive technology. Developers often (i) lack easy acc...
One of the major issues for user assistance systems consists of “providing help at an appropriate level”. In this paper we analyze the problem of modeling task experience — ...
As computer systems continue to grow in power and access more networked content and services, we believe there will be an increasing need to provide more user-centric systems that...
Few web developers have been explicitly trained to create accessible web pages, and are unlikely to recognize subtle accessibility and usability concerns that disabled people face...
Jeffrey P. Bigham, Jeremy T. Brudvik, Bernie Zhang
It has been shown that people encounter difficulties in using representations and devices designed to assist navigating unfamiliar terrain. Literature review and self-reported vis...