Passwords are ubiquitous, and users and service providers alike rely on them for their security. However, good passwords may sometimes be hard to remember. For years, security pra...
Markus Jakobsson, Erik Stolterman, Susanne Wetzel,...
This paper describes user modelling in I-Help, a system to facilitate communication amongst learners. There are two I-Help components: Private and Public Discussions. In the Privat...
Susan Bull, Jim E. Greer, Gordon I. McCalla, Lori ...
Active participation of a person in a community is a powerful indicator of the person's interests, preferences, beliefs and (often) social and demographic context. Community m...
Learning useful and predictable features from past workloads and exploiting them well is a major source of improvement in many operating system problems. We review known parallel ...
We describe questions that commonly arise in early-phase user research for new technology products concerning customer needs, priorities, and market definition. We suggest that me...
Christopher N. Chapman, Edwin Love, James L. Alfor...