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» User experience: an umbrella topic
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CANDT
2009
14 years 2 months ago
Please help!: patterns of personalization in an online tech support board
We analyze help-seeking strategies in two large tech support boards and observe a number of previously unreported differences between tech support boards and other types of online...
Sarita Yardi, Erika Shehan Poole
CIKM
2010
Springer
13 years 9 months ago
Term necessity prediction
The probability that a term appears in relevant documents ( ) is a fundamental quantity in several probabilistic retrieval models, however it is difficult to estimate without rele...
Le Zhao, Jamie Callan
WWW
2010
ACM
14 years 5 months ago
Diversifying web search results
Result diversity is a topic of great importance as more facets of queries are discovered and users expect to find their desired facets in the first page of the results. However,...
Davood Rafiei, Krishna Bharat, Anand Shukla
AIMSA
2008
Springer
14 years 5 months ago
Using Text Segmentation to Enhance the Cluster Hypothesis
An alternative way to tackle Information Retrieval, called Passage Retrieval, considers text fragments independently rather than assessing global relevance of documents. In such a ...
Sylvain Lamprier, Tassadit Amghar, Bernard Levrat,...
CIKM
2007
Springer
14 years 5 months ago
Finding and linking incidents in news
News reports are being produced and disseminated in overwhelming volume, making it difficult to keep up with the newest information. Most previous research in automatic news organ...
Ao Feng, James Allan