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» Users in Context
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110
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SIGDOC
2006
ACM
15 years 9 months ago
What users say they want in documentation
While earlier work provided a partial view of users’ preferences about manuals, for most users in most work contexts the important question remains open: What do users want in d...
David G. Novick, Karen Ward
WELCOM
2001
Springer
111views ECommerce» more  WELCOM 2001»
15 years 8 months ago
User Modelling for Live Help Systems
Abstract. We have explored the role of user modelling in live help systems for e-commerce web sites. There are several potential benefits with user modelling in this context: 1) H...
Johan Aberg, Nahid Shahmehri, Dennis Maciuszek
128
Voted
IEEESCC
2006
IEEE
15 years 9 months ago
Personalized Active Service Spaces for End-User Service Composition
End-user service composition is a promising way to ensure flexible, quick and personalized information provision and utilization, and consequently to better cope with spontaneous ...
Jun Han, Yanbo Han, Yan Jin, Jianwu Wang, Jian Yu
119
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DEBU
2006
112views more  DEBU 2006»
15 years 3 months ago
Web Information Extraction and User Modeling: Towards Closing the Gap
Web search engines have become the primary method of accessing information on the web. Billions of queries are submitted to major web search engines, reflecting a wide range of in...
Eugene Agichtein
115
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SIGIR
2006
ACM
15 years 9 months ago
User modeling for full-text federated search in peer-to-peer networks
User modeling for information retrieval has mostly been studied to improve the effectiveness of information access in centralized repositories. In this paper we explore user model...
Jie Lu, James P. Callan