Service order provisioning is an important telecommunication application that automates the process of providing telephone services in response to the customer requests. It is an ...
Mansoor Ansari, Linda Ness, Marek Rusinkiewicz, Am...
The Internet has turned to be one the most common platform for the development of applications. In addition, sometimes the specification of these applications is given to web devel...
A Business Process (BP) consists of some business activities undertaken by one or more organizations in pursuit of some business goal. Tools for querying and analyzing BP specific...
In the immediate aftermath of a disaster routine processes, even if specifically designed for such a situation, are not enacted blindly. Actions and processes rather adapt their be...
An important shortcoming in the Business Process Redesign (BPR) literature is the lack of concrete guidance on how to improve an existing business process. Our earlier work has aim...
Monique H. Jansen-Vullers, Mariska Netjes, Hajo A....