Abstract. Research works and surveys focusing on e-Government Digital Services availability and usage, reveal that often services are available but ignored by citizens. In our hypo...
Flavio Corradini, Damiano Falcioni, Andrea Polini,...
The management of non-functional goals, or Service Level Agreements (SLA), in the development of business processes in a Service Oriented Architecture often requires much manual a...
Vinod Muthusamy, Hans-Arno Jacobsen, Phil Coulthar...
Workflow technology has reached a reasonable degree of maturity, with a number of both research prototypes and commercial systems available. However, methodological issues have rec...
At the moment, enterprises require complex business models with an organizational structures, processes and systems that must be explicitly designed. The work designed by these bu...
Pedro Bonillo, Nancy Zambrano, Alecia Eleonora Aco...
The problem of business-IT alignment is of widespread economic concern. As one way of addressing the problem, this paper describes an online system that functions as a kind of Wik...