Business process modeling and design, which has attracted much attention in recent years, emphasizes mainly graphical representation, usually without an underlying theory. The lack...
It is necessary to provide a method to store Web information effectively so it can be utilised as a future knowledge resource. A commonly adopted approach is to classify the retri...
Abstract: Event-driven Process Chains (EPCs) are a commonly used modelling technique for design and documentation of business processes. Although EPCs have an easy-to-understand no...
Knowledge is an important matter for consulting firms − as a resource, as a product or service, and as a trigger for internal value creation processes. Therefore, a strategy for...
Sven Grolik, Dirk Kalmring, Dietrich Lehner, Chiar...
This paper presents a shallow dialogue analysis model, aimed at human-human dialogues in the context of staff or business meetings. Four components of the model are defined, and ...
Andrei Popescu-Belis, Alexander Clark, Maria Georg...