The estimation of the impact on performance in business process (BP) by introducing an information system (IS) is an important practical problem in investment appraisal. This pape...
Organizations are under increasing scrutiny to document their compliance to regulatory requirements. To this end, they have to formally document their operating procedures to supp...
Abstract. Engineering workflow applications are becoming more and more complex, involving numerous interacting business objects within considerable processes. Analysing the interac...
How business and software analysts explore, document, and negotiate requirements for enterprise systems is critical to the benefits their organizations will eventually derive. In t...
Business processes are increasingly key to the success of companies in the service industry. It is important that these processes are designed and maintained to deliver the most c...
Simon Dennis, Ben C. King, Martin Hind, Stewart Ro...