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HICSS
2008
IEEE
229views Biometrics» more  HICSS 2008»
15 years 10 months ago
The Business Value of CRM Systems: A Resource-Based Perspective
Drawing upon the resource-based view and the process-oriented view, we develop a conceptual model to examine the business value of customer relationship management (CRM) systems, ...
Shutao Dong, Kevin Zhu
CASCON
2008
106views Education» more  CASCON 2008»
15 years 5 months ago
Using economic models to allocate resources in database management systems
Resource allocation in database management systems is a performance management process in which an autonomic DBMS makes resource allocation decisions based on properties like work...
Mingyi Zhang, Patrick Martin, Wendy Powley, Paul B...
SQJ
2008
116views more  SQJ 2008»
15 years 4 months ago
E-commerce system quality assessment using a model based on ISO 9126 and Belief Networks
: As business transitions into the new economy, e-system successful use has become a strategic goal. Especially in business to consumer (e-commerce) applications, users highly eval...
Antonia Stefani, Michalis Nik Xenos
SEW
2006
IEEE
15 years 10 months ago
Goal-Driven Software Development
Established software development processes focus on delivering software within time and budget according to a set of requirements. However, practical experiences show that neither...
Ingo Schnabel, Markus Pizka
IESA
2007
15 years 5 months ago
Formalizing the OPAL eBusiness ontology design patterns with OWL
Domain ontology building is one of the most critical activities required in Semantic Web applications. The task must be performed by domain experts, who do not (generally) have the...
Fulvio D'Antonio, Michele Missikoff, Francesco Tag...