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WSC
2007
13 years 11 months ago
2007
In this paper we depart from a set of simple assumptions regarding the behavior of a pool of customers associated with an enterprise’s contact center. We assume that the pool of...
EDBT
2006
ACM
14 years 8 months ago
2006
ACM
The aim of this paper is to demonstrate Hermes, a robust framework capable of aiding a spatio-temporal database developer in modeling, constructing and querying a database with dyn...
CIKM
2011
Springer
12 years 8 months ago
2011
Springer
Traditional information retrieval techniques based on keyword search help to identify a ranked set of relevant documents, which often contains many documents in the top ranks that...
HPDC
2010
IEEE
13 years 8 months ago
2010
IEEE
Cloud computing [22] is a promising paradigm for the provisioning of IT services. Cloud computing infrastructures, such as those offered by the RESERVOIR project, aim to facilitat...
ERCIMDL
2006
Springer
14 years 7 days ago
2006
Springer
The move towards integrated international Digital Libraries offers the opportunity of creating comprehensive data on citation networks. These data are not only invaluable pointers ...