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WSC
2007
13 years 9 months ago
A model for contact center analysis and simulation
In this paper we depart from a set of simple assumptions regarding the behavior of a pool of customers associated with an enterprise’s contact center. We assume that the pool of...
Juan M. Huerta
DMIN
2006
122views Data Mining» more  DMIN 2006»
13 years 8 months ago
Cost-Sensitive Analysis in Multiple Time Series Prediction
- In this paper we propose a new methodology for Cost-Benefit analysis in a multiple time series prediction problem. The proposed model is evaluated in a real world application bas...
Chamila Walgampaya, Mehmed M. Kantardzic
JPDC
2008
122views more  JPDC 2008»
13 years 7 months ago
Stochastic robustness metric and its use for static resource allocations
This research investigates the problem of robust static resource allocation for distributed computing systems operating under imposed Quality of Service (QoS) constraints. Often, ...
Vladimir Shestak, Jay Smith, Anthony A. Maciejewsk...
PROMISE
2010
13 years 2 months ago
Prediction of defect distribution based on project characteristics for proactive project management
As software has been pervasive and various software projects have been executed since the 1970s, software project management has played a significant role in software industry. Th...
Youngki Hong, Wondae Kim, Jeongsoo Joo
ICMCS
2007
IEEE
157views Multimedia» more  ICMCS 2007»
14 years 1 months ago
Analysis and Synthesis of Binaural Parameters for Efficient 3D Audio Rendering in MPEG Surround
This paper describes a novel method to simulate an multichannel audio experience using stereo headphones. In contrast to conventional, convolution-based methods, the current appro...
Dirk Breebaart