In this paper we depart from a set of simple assumptions regarding the behavior of a pool of customers associated with an enterprise’s contact center. We assume that the pool of...
- In this paper we propose a new methodology for Cost-Benefit analysis in a multiple time series prediction problem. The proposed model is evaluated in a real world application bas...
This research investigates the problem of robust static resource allocation for distributed computing systems operating under imposed Quality of Service (QoS) constraints. Often, ...
Vladimir Shestak, Jay Smith, Anthony A. Maciejewsk...
As software has been pervasive and various software projects have been executed since the 1970s, software project management has played a significant role in software industry. Th...
This paper describes a novel method to simulate an multichannel audio experience using stereo headphones. In contrast to conventional, convolution-based methods, the current appro...