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MANSCI
2008
119views more  MANSCI 2008»
13 years 9 months ago
Service-Level Differentiation in Call Centers with Fully Flexible Servers
We study large-scale service systems with multiple customer classes and many statistically identical servers. The following question is addressed: How many servers are required (s...
Itay Gurvich, Mor Armony, Avishai Mandelbaum
INFOCOM
2009
IEEE
14 years 4 months ago
FiConn: Using Backup Port for Server Interconnection in Data Centers
Abstract— The goal of data center networking is to interconnect a large number of server machines with low equipment cost, high and balanced network capacity, and robustness to l...
Dan Li, Chuanxiong Guo, Haitao Wu, Kun Tan, Songwu...
CEAS
2007
Springer
14 years 4 months ago
CallRank: Combating SPIT Using Call Duration, Social Networks and Global Reputation
The growing popularity of IP telephony systems has made them attractive targets for spammers. Voice call spam, also known as Spam over Internet Telephony (SPIT), is potentially a ...
Vijay Balasubramaniyan, Mustaque Ahamad, Haesun Pa...
CIA
2004
Springer
14 years 3 months ago
Society-Centered Design for Socially Embedded Multiagent Systems
To realize large-scale socially embedded multiagent systems, this paper proposes a new system design methodology towards society-centered design. We have already developed the scen...
Toru Ishida
ICAC
2008
IEEE
14 years 4 months ago
1000 Islands: Integrated Capacity and Workload Management for the Next Generation Data Center
Recent advances in hardware and software virtualization offer unprecedented management capabilities for the mapping of virtual resources to physical resources. It is highly desira...
Xiaoyun Zhu, Donald Young, Brian J. Watson, Zhikui...