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» Using Simulation in Call Centers
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111
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WSC
2008
15 years 4 months ago
Using simulation in the implementation of an Outpatient Procedure Center
Creation of an Outpatient Procedure Center (OPC) is a complicated endeavor, requiring a detailed understanding of the resources available and the procedures to be performed. Misca...
Todd R. Huschka, Brian T. Denton, Bradly J. Narr, ...
WSC
2001
15 years 3 months ago
The use of simulation for process improvement at an ambulatory surgery center
This work has for objective building a simulation model to evaluate different alternatives of operation of a projected center for ambulatory surgery. For the construction of the m...
Francisco J. Ramis, Jorge L. Palma, Felipe F. Baes...
95
Voted
CHI
2005
ACM
16 years 2 months ago
Applying the lessons of the attack on the world trade center, 11th September 2001, to the design and use of interactive evacuati
The collapse of buildings, such as terminal 2E at Paris' Charles de Gaule Airport, and of fires, such as the Rhode Island, Station Night Club tragedy, has focused public atte...
C. W. Johnson
100
Voted
WSC
1997
15 years 3 months ago
Simulation of the Queston Physician Network
This paper examines the construction and implementation of a simulation model that supports the design and development of the Queston Physician Network. Queston seeks to partner w...
James R. Swisher, J. Brian Jun, Sheldon H. Jacobso...
110
Voted
MASCOTS
2007
15 years 3 months ago
PerfCenter: A Methodology and Tool for Performance Analysis of Application Hosting Centers
— We present a tool, PerfCenter, that takes as input the deployment, configuration, message flow and workload details of the hardware and software servers in an application hos...
Rukma Prabhu Verlekar, Varsha Apte, Prakhar Goyal,...