Drawing upon the resource-based view and the process-oriented view, we develop a conceptual model to examine the business value of customer relationship management (CRM) systems, ...
Currently a number of these on-line support systems for electronic contracting are under development. In this paper we develop a logical formalism to represent the content of busi...
— UML sequence diagrams focus on the interaction between different classes. For distributed real time transaction processing it is possible to end up with complex sequence diagra...
We describe an automated method to generating models of an autonomic system. Specifically, we generate UML state diagrams for a set of interacting objects, including the extensio...
Heather Goldsby, Betty H. C. Cheng, Philip K. McKi...
Concurrent programming is a complex task, even with modern languages such as Java who provide languagebased support for multithreading and synchronization. In addition to typical ...