Access links are typically the bottleneck between a high bandwidth LAN and a high bandwidth IP network. Without a priori resource provisioning or reservation, this tends to have a...
Real-Time (RT) systems exhibit specific characteristics that make them particularly sensitive to architectural decissions. Design patterns help integrating the desired timing behav...
In his article entitled "From Play-In Scenarios to Code: An Achievable Dream", David Harel presented a development schema that makes it possible to go from high-level us...
This paper describes the research and development of a methodology to identify the type of information required by the service advisor (CSA) within customer contact centre (CCC) e...
S. Shah, Rajkumar Roy, Ashutosh Tiwari, Basim Maje...
Customer-reported field failures provide valuable information for the requirements of the next release. Without a systematic approach, the requirements of the next release may not...