The structure of customer communication network provides us a natural way to understand customers’ relationships. Traditional customer relationship management (CRM) methods focu...
Mining software engineering data has emerged as a successful research direction over the past decade. In this position paper, we advocate Software Intelligence (SI) as the future ...
The Distributed Resource Controller (DRC) technology described in this paper provides a novel approach to interfacing applications with emerging network mechanisms to deliver Qual...
Phil Wang, Yechiam Yemini, Danilo Florissi, John A...
Single-Sign-On (SSO) protocols enable companies to establish a federated environment in which clients sign in the system once and yet are able to access to services offered by dif...
Mouse control has become a crucial aspect of many modern day computer interactions. This poses a challenge for individuals with motor impairments or those whose use of hands are r...
Susumu Harada, James A. Landay, Jonathan Malkin, X...