: The experience from years of development and use, the advance of technology, and the development of authoring tools for questions and tests has resulted in a sophisticated, compu...
Antonella Carbonaro, Giorgio Casadei, Simone Riccu...
As information environments grow in complexity, we yearn for simple interfaces that streamline human cognition and effort. Users need to perform complex operations on thousands of...
Is it possible to use sense inventories to improve Web search results diversity for one word queries? To answer this question, we focus on two broad-coverage lexical resources of ...
d Abstract) Luboˇs Brim and Jiˇr´ı Barnat Faculty of Informatics, Masaryk University, Brno, Czech Republic With the increase in the complexity of computer systems, it becomes e...
In this paper we depart from a set of simple assumptions regarding the behavior of a pool of customers associated with an enterprise’s contact center. We assume that the pool of...