There is a growing interest in applying market mechanisms to tackle everyday communication problems such as communication interruptions and communication overload. Prior analytic ...
Gary Hsieh, Robert Kraut, Scott E. Hudson, Roberto...
Hierarchy fundamentally shapes how we act at work. In this paper, we explore the relationship between the words people write in workplace email and the rank of the email’s recip...
we have documented shares some of the influences discussed by Ackerman et. al., but has unique dynamics of its own which present unique technical and social demands. Using several ...
People who review products on the web invest considerable time and energy in what they write. So why would someone write a review that restates earlier reviews? Our work looks to ...
Internet search engines display understanding or misunderstanding of user intent in and through the particular batches of results they retrieve and their perceived relevance. Yet ...
Robert J. Moore, Elizabeth F. Churchill, Raj Gopal...