With the rise of cloud computing, it is increasingly attractive for end-users (organizations and individuals) to outsource the management of their data to a small number of larges...
Daniel Fabbri, Arnab Nandi, Kristen LeFevre, H. V....
: Users of front office applications such as call center or customer support applications make millions and millions of decisions each day without analytical support. For example, ...
End users are often frustrated by unexpected problems while using networked software, leading to frustrated calls to the help desk seeking solutions. However, trying to locate the...
Krist Wongsuphasawat, Pornpat Artornsombudh, Bao N...
— During an emergency response, access to a reliable communication infrastructure is required to exchange accurate information in a timely manner. Various communication technolog...
—Handheld devices have become sufficiently powerful that it is easy to create, disseminate, and access digital content (e.g., photos, videos) using them. The volume of such cont...