Learning Object Metadata (LOM) intends to facilitate the retrieval and reuse of learning material. However, the fastidious task of authoring them limits their use. Motivated by thi...
This paper describes a framework for parametric analysis of real-time systems based on process algebra. The Algebra of Communicating Shared Resources ACSR has been extended to AC...
As call centersbecomemorepervasive,the customersseek individualized service and greater attention. The call centers are becoming the contact centers - a one-stop, singleinterfacef...
This paper addresses the issue of social recommendation based on collaborative filtering (CF) algorithms. Social recommendation emphasizes utilizing various attributes informatio...
—Social Tagging is the process by which many users add metadata in the form of keywords, to annotate and categorize items (songs, pictures, web links, products, etc.). Social tag...