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ISCC
1999
IEEE
121views Communications» more  ISCC 1999»
14 years 2 months ago
Customer Service Management: Towards a Management Information Base for an IP Connectivity Service
Customer Service Management (CSM) offers a management interface between customer and service provider, which enables customers to individually monitor and control their subscribed...
Michael Langer, Stefan Loidl, Michael Nerb
ASM
2010
ASM
14 years 4 months ago
Using Event-B to Verify the Kmelia Components and Their Assemblies
and formal model, named Kmelia [1,2], with an associated language to specify components, their provided and required services and their assemblies; we also developed a framework na...
Pascal André, Gilles Ardourel, Christian At...
PET
2009
Springer
14 years 4 months ago
APOD: Anonymous Physical Object Delivery
Delivery of products bought online can violate consumers’ privacy, although not in a straightforward way. In particular, delivery companies that have contracted with a website kn...
Elli Androulaki, Steven M. Bellovin
UML
1999
Springer
14 years 2 months ago
Closing the Gap Between Object-Oriented Modeling of Structure and Behavior
The UML as standardized language for visual object-oriented modeling allows to capture the requirements as well as the structure and behavior of complex software systems. With the ...
Holger Giese, Jörg Graf, Guido Wirtz
APCCM
2006
13 years 11 months ago
Supporting virtual organisation alliances with relative workflows
Driven by the fast changing service demand-and-supply requirements, virtual organisation alliances are created to adapt highly dynamic B2B collaborations. However, the temporary p...
Xiaohui Zhao, Chengfei Liu, Yun Yang