Previous studies of end-user programmers have indicated a reliance on related examples for learning. Accordingly, we analyzed the projects contained in an online community with re...
Anthropomorphic visualization is a new approach to presenting historical information about participants in online spaces using the human form as the basis for the visualization. V...
Many groupware systems now allow people to converse and casually interact through their computers in quite rich ways—through text, images, video, artifact sharing and so on. If ...
The processes by which communities come together, attract new members, and develop over time is a central research issue in the social sciences -- political movements, professiona...
Lars Backstrom, Daniel P. Huttenlocher, Jon M. Kle...
The importance of effective customer assistance technologies is imperative in today's online marketplace where users are oftentimes overwhelmed by the product choices availab...
John Doody, Edwin Costello, Lorraine McGinty, Barr...