The majority of today’s Internet-based services are generally not concerned about the level of Quality of Service (QoS) presented to their users. For many such services, however...
The size of Internet has been growing very fast and many documents appear every day in the Net. Users find many problems to obtain the information that they really need. In order t...
The User Services division of the Office of Technology Integration is the "safety net" for computer support at Florida State University (FSU). Areas of support include t...
The design and use of Information and Communication Technology (ICT) has now evolved beyond its workplace origins to the wider public, expanding to people who live at the margins ...
Christopher A. Le Dantec, Jim Christensen, Mark Ba...
Popularity of content in social media is unequally distributed, with some items receiving a disproportionate share of attention from users. Predicting which newly-submitted items ...