In this paper we depart from a set of simple assumptions regarding the behavior of a pool of customers associated with an enterprise’s contact center. We assume that the pool of...
Abstract: As enterprises worldwide race to improve real-time management to improve productivity, customer services and flexibility, huge resources have been invested into enterpris...
The distributed task allocation problem occurs in domains like web services, the grid, and other distributed systems. In this problem, the system consists of servers and mediators...
The DEVS formalism has been adopted and developed independently by many research teams, which led to various DEVS implementation versions. Consequently, different DEVS implementat...
Advances in medical image analysis have increased the need to integrate and deploy image analysis software in daily clinical routine and in epidemiological studies. We developed a...