Merchants selling products on the Web often ask their customers to review the products that they have purchased and the associated services. As e-commerce is becoming more and mor...
Researchers of commercial search engines often collect data using the application programming interface (API) or by "scraping" results from the web user interface (WUI),...
Mashup is a web technology that combines information from more than one source into a single web application. This technique provides a new platform for different data providers ...
Noman Mohammed, Benjamin C. M. Fung, Ke Wang, Patr...
Enterprises provide professionally authored content about their products/services in different languages for use in web sites and customer care. For customer care, personalization...
Social tagging systems provide users with the ability to share information and extend their field of knowledge. The purpose of this paper is to explore the tag relations of user in...