WSDM is an audience driven design method for web sites. By explicitly starting from the requirements of the web sites audience (the users or visitors), WSDM avoids problems caused ...
With customer relationship management (CRM) companies move away from a mainly product-centered view to a customer-centered view. Resulting from this change, the effective manageme...
In recent years World Wide Web traffic has shown phenomenal growth. The main causes are the continuing increase in the number of people navigating the Internet and the creation of ...
Cristina Hava Muntean, Jennifer McManis, John Murp...
An unsupervised probabilistic learning framework for normalizing product records across different retailer Web sites is presented. Our framework decomposes the problem into two ta...
While several research projects have been proposed to use software agents to deal with information overload, their results are not applicable in the existing Web infrastructure ma...