- Although Web technology is widely used in today’s classrooms, educationists are still unsure of its capability to generate meaningful learning. As the numbers of web-based lear...
: Metrics are both fashionable and timely: many regulations that affect cybersecurity rely upon metrics – albeit, of the checklist variety in many cases – to ascertain complian...
From pre-schools to high schools, at home and in museums, the educational community has embraced the use of computers as a teaching tool. Yet many institutions will simply install...
Lori L. Scarlatos, Amy Bruckman, Allison Druin, Mi...
While numerous metrics for information retrieval are available in the case of binary relevance, there is only one commonly used metric for graded relevance, namely the Discounted ...
Olivier Chapelle, Donald Metlzer, Ya Zhang, Pierre...
In this paper we depart from a set of simple assumptions regarding the behavior of a pool of customers associated with an enterprise’s contact center. We assume that the pool of...