One hundred users, one hundred needs. As more and more topics are being discussed on the web and our vocabulary remains relatively stable, it is increasingly difficult to let the ...
Despite the growing research on usability in the predevelopment phase, we know little about post-deployment usability activities. To characterize these activities, we surveyed 333...
Parmit K. Chilana, Andrew J. Ko, Jacob O. Wobbrock...
This paper presents a modified diary study that investigated how people performed personally motivated searches in their email, in their files, and on the Web. Although earlier st...
Jaime Teevan, Christine Alvarado, Mark S. Ackerman...
This is a system demo for a set of tools for translating texts between multiple languages in real time with high quality. The translation works on restricted languages, and is bas...
We presented a paper in Denver that addressed our Remedy design process. At that time we talked about our current development process, but we hadn't implemented the product a...