This paper presents an innovative approach to solve the problem of missing transparency of competencies within virtual organizations. We based our work on empirical studies to cop...
— The emphasis of emerging mobile and Web 2.0 applications on collaboration and communication increases threats to user privacy. A serious, yet under-researched privacy risk resu...
Sara Motahari, Sotirios G. Ziavras, Mor Naaman, Mo...
Information visualizations can improve collaborative problem solving, but this improvement may depend on whether visualizations promote communication. In an experiment on the effe...
Aruna D. Balakrishnan, Susan R. Fussell, Sara B. K...
Voicemail is a pervasive, but under-researched tool for workplace communication. Despite potential advantages of voicemail over email, current phone-based voicemail UIs are highly...
Steve Whittaker, Richard Davis, Julia Hirschberg, ...
In this user study, we address several open issues in the design of waiting cues for system response time (SRT) in interactive telephony speech applications. User observations and...