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CI
2002
92views more  CI 2002»
13 years 9 months ago
Model Selection in an Information Economy: Choosing What to Learn
As online markets for the exchange of goods and services become more common, the study of markets composed at least in part of autonomous agents has taken on increasing importance...
Christopher H. Brooks, Robert S. Gazzale, Rajarshi...
IMC
2010
ACM
13 years 7 months ago
What happened in my network: mining network events from router syslogs
Router syslogs are messages that a router logs to describe a wide range of events observed by it. They are considered one of the most valuable data sources for monitoring network ...
Tongqing Qiu, Zihui Ge, Dan Pei, Jia Wang, Jun Xu
MIDDLEWARE
2004
Springer
14 years 3 months ago
Scooby: middleware for service composition in pervasive computing
In this paper we argue for middleware languages that aid in service composition. We outline where such languages could be useful through the description of our current architectur...
Jon Robinson, Ian Wakeman, Tim Owen
HICSS
2008
IEEE
132views Biometrics» more  HICSS 2008»
14 years 4 months ago
Service Systems as Customer-Intensive Systems and Its Implications for Service Science and Engineering
What does differentiate service systems from traditional subjects of systems engineering such as manufacturing, and software? We address this issue by defining customer-intensive ...
Claudio S. Pinhanez
SIGUCCS
2003
ACM
14 years 3 months ago
Being Sam Malone: customer service on a campus where "Everybody Knows Your Name"
Working on a small campus has many advantages: Familiarity with the majority of faculty and staff, in-depth knowledge of how systems interact, adding the personal touch to each in...
Mark Watts