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HICSS
2003
IEEE
359views Biometrics» more  HICSS 2003»
14 years 29 days ago
Assessing the Readiness of Firms for CRM: A Literature Review and Research Model
The concept of customer relationship management (CRM) resonates with managers in today's competitive economy. Yet recent articles in the business press have described CRM imp...
Rosalie J. Ocker, Susan Mudambi
VAMOS
2007
Springer
14 years 1 months ago
Variability Models Must Not be Invariant!
Variability modeling techniques are used to specify variable aspects of members of a family of related software artifacts. Instances of variability models are then used to effici...
Elmar Jürgens, Markus Pizka
CIKM
2005
Springer
14 years 1 months ago
A model for weighting image objects in home photographs
The paper presents a contribution to image indexing consisting in a weighting model for visible objects – or image objects – in home photographs. To improve its effectiveness ...
Jean Martinet, Yves Chiaramella, Philippe Mulhem
IJCAI
2007
13 years 9 months ago
Opponent Modeling in Scrabble
Computers have already eclipsed the level of human play in competitive Scrabble, but there remains room for improvement. In particular, there is much to be gained by incorporating...
Mark Richards, Eyal Amir
HICSS
2003
IEEE
173views Biometrics» more  HICSS 2003»
14 years 29 days ago
An Activity-Based Model of Collective Knowledge
In the challenges faced by organisations in the area of knowledge management, there is clearly a role for information and communications technologies in supporting the exploitatio...
Helen Hasan