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2005
ACM
14 years 3 months ago
What ideal end users teach us about collaborative software
Many studies have evaluated different uses of collaborative software. Typically, the research has focused on the shortcomings and, sometimes, the ways end users succeed or fail to...
David F. Redmiles, Hiroko Wilensky, Kristie Kosaka...
HT
2005
ACM
14 years 3 months ago
What the geeks know: hypertext and the problem of literacy
Recent theories of hypertext usefully emphasize continuity with earlier media; but in the general social environment, this continuity is not well understood, and may even be oppos...
Stuart Moulthrop