During conversations, speakers establish their and others’ participant roles (who participates in the conversation and in what capacity)—or “footing” as termed by Goffman...
In this paper we investigate the role of user emotions in human-machine goal-oriented conversations. There has been a growing interest in predicting emotions from acted and non-act...
In conversational speech, irregularities in the speech such as overlaps and disruptions make it difficult to decide what is a sentence. Thus, despite very precise guidelines on how...
This work concerns automatic topic segmentation of email conversations. We present a corpus of email threads manually annotated with topics, and evaluate annotator reliability. To...
Shafiq R. Joty, Giuseppe Carenini, Gabriel Murray,...
A conversational recommender system iteratively shows a small set of options for its user to choose between. In order to select these options, the system may analyze the queries tr...
Walid Trabelsi, Nic Wilson, Derek G. Bridge, Franc...