In order to create, share and improve knowledge on business processes, humans need a common, readable and preferably visual notation. So far, a lot of effort has been put into vis...
Abstract. As may be seen at concerts and in various everyday listening situations, people often make spontaneous gestures when listening to music. We believe these gestures are int...
Abstract Peer-to-peer markets going mobile spur spontaneity in trading considerably. Spontaneity, however, imposes severe informational requirements on the market participants. Inf...
There are many data modelling languages used in today's information systems engineering environment. Some of the data modelling languages used have a degree of hype surroundi...
Incident Management is the process through which IT support organizations manage to restore normal service operation after a service disruption. The complexity of IT support organi...