Email triage is the process of going through unhandled email and deciding what to do with it. This process can quickly become a serious problem for users with large volumes of ema...
Carman Neustaedter, A. J. Bernheim Brush, Marc A. ...
The Internet has changed the way people look for information. Users now expect the answers to their questions to be available through a simple web search. Web search engines are i...
In human-human conversation, people use linguistic expressions that are flexibly tailored to context as a matter of course, and they expect their conversational partners to do lik...
Over the years, our group, led by Bob Balzer, designed and implemented three domain-specific languages for use by outside people in real situations. The first language described t...
The role of managers in a Scrum organization is a topic of high interest with almost no research. Changes in management roles and behaviors were evaluated in a rapidly growing, so...