It has been conventional wisdom that, for e-commerce to fulfil its potential, each party to a transaction must be confident about the identity of the others. Digital signature tec...
As part of a long term project aiming at empowering software maintainers with knowledge based tools we conducted an empirical study on the knowledge they use when doing maintenanc...
Maria Fernanda N. Ramal, Ricardo de Moura Meneses,...
—Managing user expectations of personal robots becomes particularly challenging when the end-user just wants to know what the robot can do, and neither understands nor cares abou...
Nowadays, due to the lack of face-to-face contact, distance course instructors have real difficulties knowing who their students are, how their students behave in the virtual cour...
Nowadays, in a hotly competitive environment, companies are continuously trying to provide products and/or services to customers faster, cheaper, and better than the competitors d...