With customer relationship management (CRM) companies move away from a mainly product-centered view to a customer-centered view. Resulting from this change, the effective manageme...
Cyberinsurance is a powerful tool to align market incentives toward improving Internet security. We trace the evolution of cyberinsurance from traditional insurance policies to ear...
The Web has become a ubiquitous tool for distributing knowledge and information and for conducting businesses. To exploit the huge potential of the Web as a global information rep...
We proposed a method to quantify the yield of an IT-investment portfolio in an environment of uncertainty and risk. For various common implementation scenarios such as growing dem...
From student to business worker, the popularity and ubiquity of mobile devices is exploding. As these devices saturate modern culture, they continue to grow in functionality. Such...