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» What is Required in Business Collaboration
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ELPUB
2007
ACM
13 years 11 months ago
Challenges in the Selection, Design and Implementation of an Online Submission and Peer Review System for STM Journals
Two international scientific publishers collaborated to develop an Online Submission and Peer Review System (OSPREY) for their journals. Our goals were to meet market demand, incr...
Judy Best, Richard Akerman
WIKIS
2006
ACM
14 years 1 months ago
Translation the Wiki way
This paper discusses the design and implementation of processes and tools to support the collaborative creation and maintenance of multilingual wiki content. A wiki is a website w...
Alain Désilets, Lucas Gonzalez, Séba...
SELMAS
2004
Springer
14 years 1 months ago
A Software Framework for Automated Negotiation
If agents are to negotiate automatically with one another they must share a negotiation mechanism, specifying what possible actions each party can take at any given time, when nego...
Claudio Bartolini, Chris Preist, Nicholas R. Jenni...
SIGUCCS
2003
ACM
14 years 29 days ago
Deep in the heart of client services: it's not just about hardware and software
“Client Services”, “User Services”, “Customer Service”: whatever we call it at our various colleges and universities, it’s not just about fixing hardware and softwar...
Cynthia A. Murnan
AGILEDC
2007
IEEE
14 years 2 months ago
Agile Program Management: Lessons Learned from the VeriSign Managed Security Services Team
This report examines how the VeriSign Managed Security Services team (MSS) has successfully extended agile software development practices to deal with a complex, multi-product dev...
Peter Hodgkins, Luke Hohmann