ActionShot is an integrated web browser tool that creates a fine-grained history of users’ browsing activities by continually recording their browsing actions at the level of in...
Ian Li, Jeffrey Nichols, Tessa A. Lau, Clemens Dre...
Interpreting compiler errors and exception messages is challenging for novice programmers. Presenting examples of how other programmers have corrected similar errors may help novi...
The distribution of task time data in usability studies is positively skewed. Practitioners who are aware of this positive skew tend to report the sample median. Monte Carlo simul...
When experts participate in collaborative systems, tension may arise between them and novice contributors. In particular, when experts perceive novices as a bother or a threat, th...
Establishing a grassroots innovation pipeline has come to the fore as strategy for nurturing innovation within large organizations. A key element of such pipelines is the use of a...