This paper reports the highlights of a user study which gauges reactions to a variety of common “trust indicators” – such as logos, third party endorsements, and padlock icon...
Markus Jakobsson, Alex Tsow, Ankur Shah, Eli Blevi...
While earlier work provided a partial view of users’ preferences about manuals, for most users in most work contexts the important question remains open: What do users want in d...
The credibility of web sites is becoming an increasingly important area to understand. To expand knowledge in this domain, we conducted an online study that investigated how diffe...
B. J. Fogg, Jonathan Marshall, Othman Laraki, Alex...
In the form of topic discussions, users interact with each other to share knowledge and exchange information in online forums. Modeling the evolution of topic discussion reveals h...
Hao Wu, Jiajun Bu, Chun Chen, Can Wang, Guang Qiu,...
The aims of this study are: (1) to examine to what extent critical care and advanced practice nurses’ participation in an online listserv constituted a community of practice, an...