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GROUP
1999
ACM
14 years 2 days ago
"Making place" to make IT work: empirical explorations of HCI for mobile CSCW
This paper addresses issues of user interface design, relating to ease of use, of handheld CSCW. In particular, we are concerned with the requirements that arise from situations i...
Steinar Kristoffersen, Fredrik Ljungberg
ASWEC
2008
IEEE
14 years 2 months ago
Situated Software Development: Work Practice and Infrastructure Are Mutually Constitutive
Software developers’ work is much more interesting and multifarious in practice than formal definitions of software development processes imply. Rational models of work are ofte...
Julia Prior, Toni Robertson, John Leaney
CSCW
1998
ACM
14 years 2 hour ago
Cooperative Knowledge Work and Practices of Trust: Sharing Environmental Planning Data Sets
Knowledge communities of all kinds have social and material practices for deciding what is known and who is to be trusted. In this paper, we address a specific kind of knowledge w...
Nancy A. Van House, Mark H. Butler, Lisa R. Schiff
HCI
2009
13 years 5 months ago
Studying Reactive, Risky, Complex, Long-Spanning, and Collaborative Work: The Case of IT Service Delivery
Abstract. IT service delivery is challenging to study. It is characterized by interacting systems of technology, people, and organizations. The work is sometimes reactive, sometime...
Eser Kandogan, Eben M. Haber, John H. Bailey, Paul...
CHI
1992
ACM
13 years 12 months ago
Portholes: Supporting Awareness in a Distributed Work Group
We are investigating ways in which media space technologies can support distributed work groups through access to information that supports general awareness. Awareness involves k...
Paul Dourish, Sara A. Bly