This paper addresses issues of user interface design, relating to ease of use, of handheld CSCW. In particular, we are concerned with the requirements that arise from situations i...
Software developers’ work is much more interesting and multifarious in practice than formal definitions of software development processes imply. Rational models of work are ofte...
Knowledge communities of all kinds have social and material practices for deciding what is known and who is to be trusted. In this paper, we address a specific kind of knowledge w...
Nancy A. Van House, Mark H. Butler, Lisa R. Schiff
Abstract. IT service delivery is challenging to study. It is characterized by interacting systems of technology, people, and organizations. The work is sometimes reactive, sometime...
Eser Kandogan, Eben M. Haber, John H. Bailey, Paul...
We are investigating ways in which media space technologies can support distributed work groups through access to information that supports general awareness. Awareness involves k...