Evaluators who examine the same system using the same usability evaluation method tend to report substantially different sets of problems. This so-called evaluator effect means th...
When people interact, they follow distinct rules that coordinate the order of speech, who opens doors, whom and how to greet, and many things more. Such a social codex depends on ...
Information overload is a growing threat to the productivity of today’s knowledge workers, who need to keep track of multiple streams of information from various sources. RSS fe...
Lichan Hong, Gregorio Convertino, Bongwon Suh, Ed ...
The distribution of task time data in usability studies is positively skewed. Practitioners who are aware of this positive skew tend to report the sample median. Monte Carlo simul...
Search engines make it easy to check facts online, but finding some specific kinds of information sometimes proves to be difficult. We studied the behavioral signals that suggest ...