927 search results - page 40 / 186 » Who supports the support workers |
183
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JNW
2007
15 years 5 months ago
2007
Abstract— This paper presents a gentle system for supervising care-support services that fulfill users’ actual requirements based on their physical locations and statuses of s...
164
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CSCW
2002
ACM
15 years 5 months ago
2002
ACM
An activity theory model and a mediating artifacts hierarchy were employed to help identify the needs for tools for customer support engineers who documented solutions to customer...
140
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UAIS
2002
15 years 5 months ago
2002
Most applications accessible through the Web suffer from a noticeable lack of support for adapting to the different information needs that different users may have regarding a cert...
180
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JCIT
2010
15 years 17 days ago
2010
Sequence mining is an important data mining task. In order to retrieve interesting sequences from a large database, a minimum support threshold is needed to be specified. Unfortun...
151
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CHI
2007
ACM
16 years 6 months ago
2007
ACM
We study small distributed work groups capturing, managing, and reusing knowledge in a collaborative activity. We conceive this process as adaptation of a group to an activity and...