The effective management of a service organization requires measuring system performance on many attributes. Customer waiting time is inherent to nearly all service operations and...
Business partners willing to do business electronically with each other must reach an agreement (1) on the economic level, (2) on the inter-organizational process choreography, an...
Christian Huemer, Philipp Liegl, Rainer Schuster, ...
Visually impaired users are hindered in their efforts to access the largest repository of electronic information in the world, namely the World Wide Web (Web). A visually impaired...
— Computer supported collaborative applications on overlay networks are gaining popularity among users who are geographically dispersed. Examples of these kinds of applications i...
Shankar M. Banik, Sridhar Radhakrishnan, Tao Zheng...
: Since their first usage simulators have been employed in training staff in civil aeronautics and in military fields to improve driving skills without compromising safety of peopl...
Massimo Bergamasco, S. Perotti, Carlo Alberto Aviz...